What To Do If Your Payment Failed
In some rare cases, PitchGround has witnessed some payment failure. This usually happens due to one of the following reasons:
- You are using a Pre-Paid card (We do not accept pre-paid cards).
- Your bank disallowed/declined the transaction due to any reason. In case the amount was debited from your account, the amount will be automatically credited back to your account by your bank within 1-5 business. If you still don't receive any funds within the mentioned time, please contact your Card Issuer/Bank or our support.
- You are traveling to another country, while your card is from your native country (Please contact us in this case).
- You do not have sufficient balance.
- Your bank/card doesn't allow International transactions (If you are not located in the United States).
If there is any further assistance you require, then please write to us at email@example.com or your Card Issuer/Bank for more information.